This is the ONGOING privacy policy.

Privacy Policy

The present privacy policy (the “Privacy Policy”) is applicable to your access of the Ongoing Entertainment hotspot (the “Hotspot”) and the http://localhost:81 website (the “Website”) and to your use of the services offered on the Hotspot and the Website. Ongoing Entertainment inc. (“Ongoing”) is the owner and operator of the services offered on the Hotspot and Website.

The present Privacy Policy is effective as of November 8, 2017 and applies to all users.

1. Acceptance of Terms

By accessing and continuing to use the Hotspot, the Website and our services, and by providing some personal information to Ongoing through the Hotspot or Website, you confirm your agreement to be subject to the terms and conditions of the present Privacy Policy. If you do not accept these terms and conditions, please do not access or use the Hotspot or Website and provide Personal Information to us. We reserve the right to change this Privacy Policy at any time by updating the present document. Any changes to the Privacy Policy will enter into force thirty (30) days after its publication on the Site. Ongoing respects your privacy. This is why we have developed comprehensive procedures and practices regarding the management of your personal information.

2. Information Collection and Use

What information do we collect?

Our primary goal in collecting personal information about you is to make sure that your experience on the Hotspot and Website happens in an efficient and personalized matter. Thus, we can deliver the services and features that best fit your needs and customize our services to make your experience safer and friendlier. We only collect the personal information that we deem necessary to achieve this goal. We collect information from you when you register on the Hotpot or Website, or subscribe to our newsletter. When registering on the Ongoing Hotspot or Website, you may be asked to enter your : name, e-mail address, mailing address, phone number and/or credit card information. To the extent possible, we specify required and optional fields. You may, however, use our Hotspot or visit our Website anonymously. Ongoing’s Internet servers can get information, in a passive and automatic way, on the browsing habits of the Ongoing Website users, which can be linked to their Internet Protocol (“IP”) address. The servers’ databases may record statistical information such as the users’ IP addresses, the type of operating system used, the time and duration of visits and pages requested. They can also identify categories of users based on the theme as the domain name or the type of browser. Such statistical information is usually collected and used by Ongoing in a way that does not identify users of the Hotspot or Website. The Ongoing Hotspot and Website may use other cookies. Cookies are small text files placed at the occasion of a consultation by the Hotspot or Website’s server on the hard drive of the users to memorize information attached to the browser used by the latter when it browses a website. Cookies can be stored on your hard drive or on a temporary file in which case they are erased when you turn off your computer browser. We use cookies to help us understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

3. Why Ongoing Collects Personal Information

What do we use your information for? Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience: your information helps us to better respond to your individual needs.
  • To improve our Hotspot and Website: we continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service: your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions: your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To send periodic emails: the email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

4. How do we protect your information

Ongoing implements a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. Ongoing uses a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, financial information, etc.) will be kept on file for more than 60 days in order to facilitate automated renewals. You may request that your credit card information be deleted from our files at any point by contacting us.

5. Disclosure of your personal information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our Hotspot or Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Because of the rules and regulations in place, we cannot assure you that all of your personal information will never be disclosed in a manner that is not described in the present Privacy Policy. For example, and without limiting the generality of the foregoing, it is possible that we may be forced to disclose, in some cases, personal information to the government or to third parties. Some third parties may also unlawfully intercept transmissions or private communications. Therefore, although we use practices conform to industry standards to protect your privacy, we cannot guarantee you that your personal information or your private communications will always remain private.

6. Third party links

Occasionally, at our discretion, we may include or offer third party products or services on the Ongoing Hotspot and Website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of the Ongoing Hotspot and Website and welcome any feedback about these sites.

7. Your Consent and Amendment of Your Personal Information

You can withdraw your consent to Ongoing’s management of your personal information in a particular manner, subject to legal and contractual restrictions, upon reasonable notice. However, it will reduce our ability to provide you with certain products and services. You can contact Ongoing for more information on the implications of withdrawing your consent. You can also access and review your personal information held by Ongoing and make any necessary changes by contacting Ongoing. We may  ask you to make your request in writing and attach a proof of your identity. The reason why we ask for identification documents is to ensure, among other things, that we do not disclose unintentionally your Personal Information to a third party claiming to be you. You can edit or request access to your Personal Information, in writing or by email at the coordinates below.

8. Collection of Information from Children

You must be thirteen (13) years of age or older to register with us. Ongoing does not knowingly collect any personal information from children under the age of thirteen. However, if children under the age of thirteen provide us with personal information, upon written request by a parent or legal guardian, we will delete this information from our files.

9. Answers to your questions and concerns

If you would like more information about Ongoing’s privacy practices, please contact Ongoing at the coordinates listed hereafter. Please contact us with your questions and concerns and we will deploy our best efforts to assist you.

10. Contacting Us

If you have any questions regarding this Privacy Policy you may contact us using the information below:

Ongoing Entertainment inc.
Attention: Chief Legal Officer
6750, avenue de l’Esplanade, Bureau 102
Montréal, Québec, H2V 4M1

13. Severability

Should any provision of this Privacy Policy be contrary to the law, void or unenforceable for any reason whatsoever, that provision shall be deemed severable from the Privacy Policy and shall not affect the validity or enforceability of other provisions.

14. Applicable Law and Jurisdiction

This Privacy Policy and its interpretation are subject to the laws that are in force in the province of Quebec and in Canada, without giving effect to any principles of conflicts of laws. The courts of the District of Montreal, in the Province of Quebec, have exclusive jurisdiction to hear any dispute related to the present Privacy Policy, including its interpretation and its effects.